questionnaire-pg娱乐电子游戏

1. your overall satisfaction with hongzheng products and services is

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①price ②quality ③after-sales service ④date of delivery

☆☆☆（三颗星或以下）：不满意原因	①price ②quality ③after-sales service ④date of delivery

2.how do you like the qualities of hongzheng products in the process of using ekem products ?

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①price ②consumption ③stability ④appearance ⑤corrosion ⑥others_____________

☆☆☆（三颗星或以下）：不满意原因	①price ②consumption ③stability ④appearance ⑤corrosion ⑥others_____________

3. whether you will continue to cooperate with ekem?

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①price ②quality ③after-sales service ④date of delivery

☆☆☆（三颗星或以下）：不满意原因	①price ②quality ③after-sales service ④date of delivery

4. which aspect do you think the hongzheng products need to be improved?

	①price ②consumption ③stability ④appearance ⑤corrosion stability ⑥others_____________

	①price ②consumption ③stability ④appearance ⑤corrosion stability ⑥others_____________

5. price comparison between ekem additives with international brand prices

	①less than 20% ②less than 10% ③pretty much ④even higher

	①less than 20% ②less than 10% ③pretty much ④even higher

6. price comparison between hongzheng additives with domestic brand prices

	①less than 10% ②pretty much ③higher than over 10% ④higher than over 20%

	①less than 10% ②pretty much ③higher than over 10% ④higher than over 20%

7.how do you like the service quality of ekem? including date of delivery, timeliness of techni

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①date of delivery ②timeliness of technical services ③success rate of processing failure ④others __________

☆☆☆（三颗星或以下）：不满意原因	①date of delivery ②timeliness of technical services ③success rate of processing failure ④others __________

8. comparison of consumption between 221 alkaline brightener and your previous light agent

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①pretty much ②greater consumption

☆☆☆（三颗星或以下）：不满意原因	①pretty much ②greater consumption

9. comparison of electroplating time between 223 alkaline brightener and your previous applying proc

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①pretty much ②much more time

☆☆☆（三颗星或以下）：不满意原因	①pretty much ②much more time

10. comparison of consumption between 921 acidity brightener and your previous light agent

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①pretty much ②greater consumption

☆☆☆（三颗星或以下）：不满意原因	①pretty much ②greater consumption

11. could the corrosion resisting property of ts-610 high corrosion-resisting bright blue passivatio

☆☆☆（(three stars or less)：main reasons of dissatisfaction	fill in the customer requirements

☆☆☆（三颗星或以下）：不满意原因	fill in the customer requirements

12. could the corrosion resisting property of ts-263 is able to meet your requirements?

☆☆☆（(three stars or less)：main reasons of dissatisfaction

☆☆☆（三颗星或以下）：不满意原因

13. the brightness of the product can meet your requirements

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①the appearance brightness is uneven ②fogging ③others __________

☆☆☆（三颗星或以下）：不满意原因	①the appearance brightness is uneven ②fogging ③others __________

14. could the ekem products is able to meet your requirement of salt fog time?

☆☆☆（(three stars or less)：fill in: your requirement of salt fog time	white rust_____~_____ red rust_____~_____

☆☆☆（三颗星或以下）：您盐雾时间要求	white rust_____~_____ red rust_____~_____

15. what products of hongzheng have you used before, and why don’t you keep using?

16. ekem technical personnel’s ability to communicate and solve on-site problems

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①no improvement for the problem ②the problem is improved, but not completely ③inefficiency ④bad service attitude

☆☆☆（三颗星或以下）：不满意原因	①no improvement for the problem ②the problem is improved, but not completely ③inefficiency ④bad service attitude

17. how many times of plating solution laboratory analysis or technical services do you want to be p

	①one time ②two times ③more than three times

	①one time ②two times ③more than three times

18. feedback timeliness after we receive your call

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①8 hours later ②24 hours later ③48 hours later

☆☆☆（三颗星或以下）：不满意原因	①8 hours later ②24 hours later ③48 hours later

19. if the failure is not handled well, whether technical personnel has been arranged to come to ser

☆☆☆（(three stars or less)：main reasons of dissatisfaction	①48 hours later ②no personnel has been arranged to come

☆☆☆（三颗星或以下）：不满意原因	①48 hours later ②no personnel has been arranged to come

20. what do you think are the advantages and disadvantages of hongzheng products compared with other

21. what are your valuable recommendations for ekem ?